Terms and conditions


The products sold on the site www.baiesderelle.com are described and presented as precisely as possible. The photographs and descriptions are for information only and cannot guarantee a perfect similarity with the products marketed, in particular with regard to the sizes and colors of the stones. Differences in shades and shapes may occur because each stone is unique (even for calibrated stones). Baies d'Erelle cannot be held responsible.


A purchase offer is made by the buyer when his order is placed on the site. If accepted, the buyer will receive an automatic confirmation email. Baies d'Erelle remains entitled to refuse all or part of the purchase offers at its sole discretion, in particular when one or more products ordered are no longer available. Exceptionally, when a product advertised as available on the site may be unavailable after final registration of the order, the customer will be notified by email as soon as possible. The order will be automatically canceled and refunded no later than 15 days following payment of the amount paid, unless the customer expressly wishes to transfer their order to a substitute product recommended by Baies d'Erelle.

No penalty will be applied for such an order cancellation, the shortage of stock can in no way engage the responsibility of Baies d'Erelle. No cancellation indemnity may be requested by the customer other than full reimbursement of the order.


All prices mentioned on the Baies d'Erelle eshop are in Swiss francs and include Swiss VAT. They do not include delivery costs or any other costs (customs tax, foreign VAT, etc.) borne by the buyer.


Choose the products you want by selecting the colors, size and quantities per model. Each item will be added to the cart with the summary of the total purchase. Once the order has been validated, you can leave any comments or requests for information to communicate to us in an annotation box. In order to validate your order, the following information will be requested:

- E-mail,
- full address,
- telephone number.


By using or registering on the website www.baiesderelle.com, the buyer agrees to comply with these general conditions and declares and guarantees to Baies d'Erelle that:

1) he/she is of legal age in his/her country of residence or has the necessary powers and authority to bind the company he/she represents in the transactions processed on the www.baiesderelle.com website;

2) the information submitted during the registration process is correct;

3) the information sent must be kept up to date by the buyer at all times. The buyer is solely responsible for the access and use of the access data (username, password) sent to him by Baies d'Erelle at the end of the registration process. He is therefore exclusively responsible for the consequences that may result. The buyer undertakes to immediately inform Baies d'Erelle of any fraudulent use of his access data.

The content of the www.baiesderelle.com website, including text, graphics, photos and other illustrations of all kinds, is protected by a registered trademark. The Baies d'Erelle logo may not be used in any form or for any purpose whatsoever without the prior written consent of Baies d'Erelle.