DELIVERY
Free in Switzerland within 3 to 5 working days 🌸
Withdrawal ready in 1 hour at the Baies d'Erelle store in Lausanne(depending on opening hours).
Delivery costs for the rest of the world are calculated at the time of purchase 🌍
SHIPPING CONDITIONS
The packaging for the jewelry is done in a postcard format cardboard box 3cm to 5cm thick. Baies d'Erelle undertakes to pack and protect the goods to be shipped as well as possible, but will not be held liable in the event of any damage that may occur during delivery, as this is the responsibility of the transport service.
Two mailing options are available to you:
- Order by registered mail (with signature upon receipt) : the value of the order is provided by the postal services. In the event of non-collection of letters sent by registered mail in Switzerland, a fee of 12.- chf will be invoiced to the customer for a second sending.
- Order by A mail (without signature): the parcels are deposited by the postal services in your milk box. We decline all responsibility in the event of loss or theft during delivery.
RETURN & REFUND
An unworn item can be returned to Baies d'Erelle within seven days of the delivery date . The return is made in the original packaging, by registered mail at the customer's expense. The amount of the corresponding purchase will be refunded as soon as possible, upon receipt of the package.
Any damaged item will be returned to the buyer, at his expense, and no refund will be made by Baies d'Erelle.
In the event of a defective item, please contact the Baies d'Erelle team by email, attaching a photo of the product to info@baiesderelle.com .
Return address:
Erelle Berries
Martereystraat 19
1005 Lausanne, Switzerland